System design covers all aspects of a system installation. At Smart Defence we understand that system design plays an integral part in the level of performance, effectiveness and value of the complete system solution delivered to our clients.
Offering intelligent design solutions, our in-house team of experienced design engineers carries out technical and innovative design for all system solutions offered by Smart Defence.
From a relatively simple product installation through to a complete design and build solution, normally associated with large scale projects we are committed to providing our clients with customized system solutions designed for their needs utilising the right equipment components and technologies.
Our philosophy is to select the right equipment and products for the system solutions that we provide, offering the most value for the client’s investment. Our partners are carefully selected amongst the most reliable technology brands in the world. Over the years we have created a long-term partner network with the world leading technology brands and manufacturers in the industry ensuring that our customers always receive the best products and expertise from Smart Defence.
AFTER SALES SUPPORT AND MAINTENANCE
Over the years, Smart Defence has developed a comprehensive range of maintenance services. Our maintenance service packages are available with a range of options designed to give our customers complete flexibility over the type of cover that best suits their requirements and budget.
Our dedicated maintenance and support department is home to a team of highly skilled and experienced engineers who undergo a regular program of training, both in-house and with the major manufacturers.
MAINTENANCE AND SUPPORT DEPARTMENT PROVIDES
THE FOLLOWING KEY SERVICES:
- 24/7 emergency maintenance
- 24/7 hotline number for support
- Preventative maintenance
- Corrective maintenance
- On-site support – resolving systems related problems, or replacing/repairing components on site where a return to workshop is not viable.
- Maintenance contracts – individually tailored contracts to provide for regular and/or preventative service attention.